[ { "_id": "63be50a1abcc7fa7b3ab168a", "name": "Drop it off - Print Label", "type": "ship-it-back", "instructions": "

Please pack and label your return and bring it to any UPS drop-off location. Valid UPS drop-offs include

UPS Store
UPS Access Point
UPS Dropbox
UPS Retail Chain

You can find UPS drop-off locations here.

", "displayName": "UPS Drop off- Print Label", "code": "UNIQLO-RM-001", "tenantId": "uniqlo_demo", "active": true, "sequenceNumber": 1, "createdAt": "2023-01-11T06:01:05.154Z", "lastUpdatedBy": "nupur.shah@deliverysolutions.co", "lastUpdatedAt": "2024-10-08T06:56:17.255Z", "customerAddressRequired": true, "isProviderAssociated": true, "associatedProvider": { "_id": "63be57357c7c455df97604c3", "name": "UPS", "services": [ { "id": "ground", "name": "Ground", "_id": "6704d791ae1f7fb0e4d27df9" } ] } }, { "_id": "63be5112abcc7fa7b3ab169b", "name": "Drop it off - No Label Needed", "type": "ship-it-back-qr-code", "instructions": "

Once you submit your return you will be provided with a mobile QR code. Package your return and drop off at any UPS Store Location. Please show the mobile QR code to the UPS store clerk and they will print the label to adhere onto the return package.

You can find UPS store locations here.

", "displayName": "UPS Drop it off- No Label Needed", "code": "UNIQLO-RM-003", "tenantId": "uniqlo_demo", "active": true, "sequenceNumber": 3, "createdAt": "2023-01-11T06:02:58.737Z", "lastUpdatedBy": "stephanie.zheng@deliverysolutions.co", "lastUpdatedAt": "2023-01-11T17:16:06.257Z", "customerAddressRequired": true, "isProviderAssociated": false, "associatedProvider": null }, { "_id": "63be514cabcc7fa7b3ab16a2", "name": "Return to Store", "type": "return-to-store", "instructions": "

You can return most items you bought from the store within 15 calendar days after the day you receive it. Returns are subject to the standard return policy.

2022 Holiday Return Policy

Our extended return policy starts November 17, 2022 with the same easy return process at no charge.

All purchases made November 17, 2022, through December 24, 2022, can start a return through January 15, 2023.
If the Standard Return Policy for your purchase (15 or 30 days after receipt) offers a date past January 15, 2023, you’ll receive the later return end date.
All purchases made December 25, 2022, or later are subject to the Standard Return Policy.

", "displayName": "Return to Store", "code": "UNIQLO-RM-004", "tenantId": "uniqlo_demo", "active": true, "sequenceNumber": 4, "createdAt": "2023-01-11T06:03:56.879Z", "lastUpdatedBy": "stephanie.zheng@deliverysolutions.co", "lastUpdatedAt": "2023-01-11T17:16:53.851Z", "isProviderAssociated": false, "associatedProvider": null }, { "_id": "63be5187abcc7fa7b3ab16ac", "name": "Keep the Item", "type": "keep-item", "instructions": "

There is no need to return this item to us. Thank you for being a loyal customer! Your refund will be on its way shortly.

", "displayName": "Keep the Item", "code": "UNIQLO-RM-005", "tenantId": "uniqlo_demo", "active": true, "sequenceNumber": 5, "createdAt": "2023-01-11T06:04:55.118Z", "lastUpdatedBy": "stephanie.zheng@deliverysolutions.co", "lastUpdatedAt": "2023-01-11T17:17:45.724Z", "isProviderAssociated": false, "associatedProvider": null } ]

Using External ID

An order can be canceled anytime if it's not yet assigned to the Provider.

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